Legal Advise

The privacy of your data in Orolíquido

To access and / or use the services of Orolíquido it is necessary that users previously provide Orolíquido with certain personal data.

In accordance with the provisions of Organic Law 15/1999 on Personal Data Protection (LOPD), we want to inform you that the data collected will be incorporated into a file registered with the Spanish Data Protection Agency, for which Oro Líquido Palla8 is responsible. , SL, with registered office at Palla 8 Street, Bajo 08002 Barcelona, ​​telephone 93, registered in the Mercantile Registry of Barcelona in Volume 37,631, Folio 1, Page B 306489 and provided with CIF B-63872774.

Our privacy policy describes how Orolíquido collects and uses your personal data. Updates to this version of the Privacy Policy reflect changes in data protection law. Furthermore, we have made every effort to make this Privacy Policy clearer and more understandable.

What is personal data?

According to current regulations, the following is understood as personal data: any information that allows direct or indirect identification of a natural person.

We do not consider personal data that information that has been pseudonymized, dissociated or aggregated and therefore does not allow to identify a natural person.

Responsible for the processing of personal data

The person responsible for personal data is Oro Líquido Palla8 SL, in order to comply with the legal obligations applicable to Oro Líquido Pall8 SL, specified in the terms and Conditions. Legal basis that legitimizes this treatment: compliance with legal obligations. Oro Líquido Palla8 SL, transfers some of the personal data to other companies to offer the service. In addition, as the person responsible for personal data, it grants the rights of access, rectification and deletion (along with other rights) to its clients.

All comments, queries and requests regarding our use of your information are welcome and should be addressed to Oro Líquido Palla8, SL with registered office at Palla 8 Street bajos, 08002, Barcelona, Spain or by email to the address info@oroliquido.com.

Personal data we collect

It is important that you know that we only collect data when you use our platform or linked services, such as microsites or our Apps for mobile devices available for both iOS and Android.

In any case, the user agrees to provide certain information in relation to their personal data and to keep the data provided to Orolíquido updated. The user will respond, in any case, to the veracity of the data provided and to keep them updated. Orolíquido reserves the right to exclude from the registered services any user who has provided false information, without prejudice to other actions that may be required by law.

Data that you provide us, so that we can offer you our service:

·   Name and surname

·   e-mail

·   Telephone

·   Postal address

·   DNI or NIF of the company (when you ask us for an invoice)

·   Billing address (when you ask us for an invoice)

Data that we collect automatically for the proper functioning of our platform:

·   IP address from which you have connected to our website

·   Device from which you have connected to Orolíquido

·   Interactions on our website, such as if you have visited a product category

·   Statistics of visited pages

·   Origin of your first visit

·   Geolocation data of postal addresses

Regarding the cookies that we store in your browser, in this page you have all the information.

Data that we collect in Orolíquido manually:

·   Your Twitter account (if you contact us by that means)

·   Your Facebook account (if you contact us by that means)

Use of personal data

The acceptance by the user of receiving communications related to the use of any of Orolíquido's services implies your express authorization in favor of Oro Liquido Pall8 SL to send commercial information to your address, mobile phone and email address. Said authorization includes the sending of commercial and advertising advertising related to the activities, products and services of Orolíquido and portals related to this website.

While you are using Orolíquido's services, we will process and store your personal data in order to prepare your purchases and send them home, improve your user experience on our website and our mobile Apps, resolve any type of incident as quickly as possible, recommend products that you Have you forgotten in your shopping cart, inform you of offers so that you save the most on your purchases and to detect, investigate and mitigate possible cases of fraud in the use of our platform.

Regarding your purchases at Orolíquido, we analyze your most purchased products and create micro profiles to be able to offer you tailored recommendations and offers, for example: if you frequently buy cosmetics, the system will identify you as a customer with a predilection for cosmetic products. This type of data is only used in Orolíquido and is not communicated to anyone else.

Regarding the Orolíquido recommendation program, when a user recommends Orolíquido to a friend, they will do so directly from their own email address. In this way, Orolíquido will be facilitating, solely and exclusively, access to its website through an "invite" link. It will be the user himself who responds to any possible liability derived from said recommendation. Orolíquido.com, will not have any responsibility since it is the users themselves who make the recommendations.

Once you request the deletion of Orolíquido data (see below) your personal data will be dissociated from you; This means that no one will be able to identify you with the data that remains in our systems. That dissociated information that we will keep will be used for statistical and / or commercial purposes by Orolíquido.

Our services are aimed at people of legal age, in the event that some of our services are specifically aimed at minors, Orolíquido will request the consent of parents or guardians for the collection of personal data or, where appropriate, for the automated processing of data as set out in current legislation. If the registered user is a minor, it is required that they have the prior consent of their parents or guardians before proceeding with the inclusion of their personal data in the forms on the Website.

Orolíquido guarantees that it has adopted the appropriate security measures in its facilities, systems, and files. Likewise, Orolíquido guarantees the confidentiality of your Personal Data and that these will not be transferred to third parties without your knowledge. Notwithstanding this, Orolíquido will reveal to the competent public authorities the Personal Data and any other information that is in its possession or is accessible through its systems and is required in accordance with the applicable legal and regulatory provisions.

What you can do with your personal data

Users of the website may exercise before Oro Líquido Palla8 SL, to the extent that they are applicable, the following rights: access to personal data, rectification, deletion, limitation of treatment, opposition to treatment, portability of data and, when the treatment is based on consent, the right to withdraw it at any time. The user must write to Oro Líquido Palla8 SL, Palla 8 Bajo, Barcelona or by sending an email to info@oroliquido.com. You can also contact us through the phone number 93 3022980

The user's request must meet the following legally established minimum content:

·   Name and surname.

·   Photocopy of the DNI, electronic signature or scanned copy of the DNI.

·   Specific request.

·   Address for notification purposes.

·   Applicant's date and signature

In addition, the user may exercise other rights in the following ways:

·   You can unsubscribe from our emails with offers by logging in with your account here.

·   You can ask us for a copy of the personal data that we have stored in Orolíquido. Send an email to shop@oroliquido.com indicating that you want a copy of your personal data. For security reasons we will have to validate the identity of the applicant, for this what you will have to do is send us the email requesting the data from the SAME email account with which you registered in Orolíquido. We will send you the requested information in less than 30 days as stipulated by current legislation.

·   You can delete your personal data. For that you will have to unsubscribe from Orolíquido here. If you do, that data can no longer be recovered in the future.

Users will also have the right to file a claim with the competent data protection authority (the Spanish Data Protection Agency) if they consider their rights violated.

How we share your data

At Orolíquido we must send some of your personal data to other companies in order to offer you our service. Check the following table to see what treatment we do of your personal data.

How long do we retain your data?

Your personal data must remain in our systems for as long as is necessary to be able to offer you our service, for the time necessary to comply with all the legal obligations necessary to offer our service and for the time necessary to comply with any legal requirement that is In any case, the duration of data retention varies depending on the context of the service we offer or the legal obligations to which we are subject. For example, the following cases may modify data retention: - Maintain and improve the performance of our products while maintaining safe and optimized systems. - Maintain financial records for as long as current legislation marks us.

Once you request the deletion of Orolíquido data, your personal data will be dissociated from you; This means that no one will be able to identify you with the data that remains in our systems. That dissociated information that we will keep will be used for statistical and / or commercial purposes by Orolíquido.

Free text fields

The free text fields that, at the disposal of the registered user, may appear on the Website, have the sole and exclusive purpose of gathering information to improve the quality of the Services, especially the delivery of the products purchased. The registered user will not include, in those spaces that the Website can offer as "free text fields", any personal data that can be classified within those data for which a medium or high level of protection is required, without prior notice to Orolíquido, as defined by current regulations (by way of example and not limited to data related to ideology, religion, beliefs, union affiliation, health, racial origin and / or sexual life).

Social Networks and Curriculum

Facebook

Orolíquido, has a Facebook page https://www.facebook.com/oroliquidoshop/ where it shares news, activities, programs and other issues that may be of interest to you. You do not need to register or provide personal information to view our Facebook page.

If you have a Facebook account and you "Like" the Orolíquido page, you can post comments or "Like" individual entries. If you comment or "Like" Orolíquido content, your personally identifiable information will be visible to other Facebook users, including Orolíquido staff. The amount of personal information visible will depend on your own privacy settings on Facebook.

Orolíquido.com does not collect, use or disclose any information about the visitors who comment or click "Like" on the Orolíquido Facebook page. Facebook collects and reports personally identifiable information about the activities of the Orolíquido.com Facebook page. This information is password protected and is only available to Orolíquido administrators. Facebook's privacy policy is available at: http://www.facebook.com/about/privacy/.

Twitter

Orolíquido, uses Twitter (https://twitter.com/oroliquido) to send concise messages (up to 280 characters), also called "Tweets", to share information about Orolíquido.com, activities, programs and other issues that may be of your interest. We also respond to comments and questions sent to Orolíquido.com, via Twitter. You do not need to register or provide personal information to view our page on Twitter. If you want to subscribe to (also called "Follow") Orolíquido's "feeds". On Twitter, you can create a Twitter account at http://twitter.com/. To create an account, you must provide your name and email address and create a username and password. You can include additional information such as a short bio, location, and photo. Most of your personal information on your Twitter account is publicly available unless you have updated your privacy settings. Orolíquido.com staff monitors the number of subscribers (called "Followers") and responds to their comments and concerns through Twitter, but does not collect, store, disclose or share any information about people who follow Orolíquido.com on Twitter Twitter's privacy policy is available at http://twitter.com/privacy. stores, discloses, or shares any information about the people who follow Orolíquido.com on Twitter. Twitter's privacy policy is available at http://twitter.com/privacy. stores, discloses, or shares any information about the people who follow Orolíquido.com on Twitter. Twitter's privacy policy is available at http://twitter.com/privacy.

Information for the Processing of Personal Data Candidates

If you send your curriculum vitae and / or personal and contact data to apply for a professional position, we inform you that Oro Líquido Palla8, SL is the Responsible for the processing of the personal data of the Interested Party and informs you that these will be treated in accordance with the provisions of current regulations on personal data protection, in order to involve you in the personnel selection processes and take it into account for future incorporations. The treatment of the CV and personal data is based on the unequivocal consent by sending it by the interested party. They will be kept for a maximum period of one year, then we will proceed to block your personal data and after the mandatory legal period we will delete them from our system. The data will not be communicated to third parties, except legal obligation. In the event of any modification to your data, please notify us in writing as soon as possible, to keep them duly updated. Likewise, it is reported that you can exercise the rights of access, rectification, portability, and deletion of your data, as well as that of limitation and opposition to its treatment by contacting Oro Líquido Pall8, SL in Cella Palla 8 bajo, 08002 BARCELONA (Barcelona). E-mail: at Cella Palla 8 bajo, 08002 BARCELONA (Barcelona). E-mail: at Cella Palla 8 bajo, 08002 BARCELONA (Barcelona). E-mail: info@oroliquido.com. You can also file a claim at www.aepd.es if you consider that the treatment does not comply with current regulations.

Data security

We adopt measures to protect your personal data against any unauthorized access and illegal processing, accidental loss, destruction, or damage. About the password you have chosen to access Orolíquido, you are responsible for keeping this password confidential. We recommend that you do not share it with anyone.

For your security Orolíquido has relied on the credit card payment system to a payment gateway. The bank details entered are encrypted and transmitted securely to the servers of the bank and, subsequently, are verified with the issuing bank to avoid possible fraud and abuse.

This data entry procedure is guaranteed by SSL (Secure Socket Layer) -128 bit encryption technology, one of the most advanced and effective protection systems currently available, thanks to which no third party will have access to this relative information via the Internet. to the bank details entered by the customer.

Only the Bank has access to the bank data linked to these means of payment, so that Orolíquido does not know or record these data during the payment transaction or at any other time.

Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform (http://ec.europa.eu/consumers/odr) serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.